Jim Ng
The numbers

Seven years. 150 clients. Over $33 million in tracked revenue. The receipts.

Every number on this page is documented and verifiable. Built by Jim Ng and the team at Best SEO Singapore and Best Marketing Agency since 2019.

$33M+

Tracked client revenue

Measured through analytics, CRM, and call tracking. Not estimates.

2,000+

Page 1 Google keywords

Across the client portfolio and owned brands.

150+

Clients served

Across 43 industries, from family clinics to logistics to e-commerce.

14

Specialists

Technical SEO, link building, content, design, account management.

4.9 / 5

Google rating

58 reviews on the Best Marketing Google Business Profile.

19 months

Average client retention

Not locked in. People stay because compounding SEO pays off.

Case studies

Selected engagements, anonymised where client agreements require it.

Client names are shared only where we have written permission. In every other case the industry and outcome are accurate, the client identifier is anonymised.

Case 1

Commercial Cleaning Company

B2B Services

Challenge

Spending $6,000 a month on Google Ads and generating 20 leads. Cost per lead $180. No organic presence, no brand search volume. Wanted to reduce ad dependency.

Approach

Full technical SEO rebuild. 47-point audit. New site architecture. Commercial intent keyword map. Published 8 service-area pages and 24 blog posts over 5 months. Built 18 authoritative backlinks through digital PR.

Result

35+ organic leads per month by month 5. Total lead volume up, ad spend cut by 60%. Cost per lead dropped from $180 to $23. ROI on SEO engagement paid back in month 4.

Case 2

Dental Clinic in Novena

Healthcare

Challenge

Burned by two previous agencies. Second one built spammy links that triggered a Google manual penalty. Domain authority declining. 0 leads from organic.

Approach

Disavow file submitted, manual penalty resolved in 6 weeks. Full content rewrite for core service pages. Local SEO rebuild including GBP optimisation and Singapore medical directory citations. Targeted dental implants Singapore as the anchor keyword.

Result

Page 1 for dental implants Singapore in month 4. That keyword alone generates 15-20 enquiries a month. Manual penalty fully cleared. Domain authority now higher than pre-penalty baseline.

Case 3

B2B SaaS Company

Software

Challenge

Good product, weak distribution. CMO burned out on vanity-metric SEO agencies. Wanted a partner that would connect SEO to pipeline and revenue, not just traffic graphs.

Approach

Revenue attribution infrastructure rebuilt from scratch. Every organic lead tagged with first-touch keyword and source. Content strategy rebuilt around buyer-intent clusters, not volume keywords. Executive-level SEO reporting instead of marketing-team reporting.

Result

Five-year client. Still active. Organic channel is now the second-largest source of sales-qualified leads for the company. CMO says Best Marketing is the only agency that has ever connected SEO to ARR.

Case 4

Tuition Centre in Bukit Timah

Education

Challenge

Small operation, tight budget, wanted more enrolments from local searches. Zero SEO work had ever been done. WordPress site with no technical hygiene.

Approach

Small-budget SEO package. Local SEO first. GBP rebuild. Citation building on Singapore education directories. Hyper-local content targeting primary school tuition Bukit Timah and related parent-intent queries.

Result

Top 3 result for the target keyword inside 6 months. Enrolment numbers up materially. Client re-signed for a second year and upgraded to a higher package.

Case 5

Singapore Florist (Owned)

E-commerce / Retail

Challenge

Acquired an established brand in 2024 with declining organic share. Inherited a legacy Shopify theme, messy URL structure, and a history of seasonal-only marketing.

Approach

Full site rebuild on an engineered Shopify theme. Evergreen {{YEAR}} helper across copy so pages never go stale. Klaviyo email flows rebuilt. WhatsApp bot deployed on Baileys for order intake. AI-powered SKU naming SOP. Internal linking audit run monthly.

Result

Month-over-month organic revenue growth since the relaunch. Brand search volume up. Repeat purchase rate up. Now used internally as the proof-of-concept we show any Best Marketing e-commerce client.

Case 6

Justswim Singapore (Head of Marketing)

Education / Sports

Challenge

Premium swim school brand with strong word-of-mouth but weak digital acquisition. Lesson bookings were capacity-limited in some pools but wide open in others.

Approach

Rebuilt the website on Next.js. Restructured URLs by pool location for local SEO capture. GHL lead pipeline set up. Paid acquisition layered on top. Booking form re-engineered for the mobile-first parent demographic.

Result

Lesson bookings growing material month over month. Pool utilisation balanced across locations. Acquisition channel diversified from pure word-of-mouth to a blended organic + paid model.

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